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Privacy Policy

At Residential Technological Solutions, LLC ("we," "us," or "our"), we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and share your personal information when you use our website and services.

1. Information We Collect
We may collect the following types of information from you:Personal Information: Name, email address, phone number, mailing address, and other contact details.
Payment Information: Credit card numbers, billing information, and transaction details.
Technical Data: IP address, browser type, device information, and usage data collected through cookies or other tracking technologies.

2. How We Collect Information
We collect personal information in the following ways:
Directly from You: When you fill out forms on our website, contact us directly, or make a purchase.
Automatically: Through cookies and similar tracking technologies when you interact with our website.

3. How We Use Your Information
We use your personal information for the following purposes:
To process and fulfill your orders or service requests.
To communicate with you regarding your account, products, or services.
To send you marketing communications and promotional offers (with your consent).
To improve our services, website, and customer experience.
To comply with legal obligations, including those specific to Pennsylvania law.

4. How We Share Your Information
We may share your information with third parties in the following situations:
Service Providers: We work with trusted partners who assist us in running our business, such as payment processors and marketing services.
Legal Requirements: We may disclose your information to comply with applicable laws, regulations, or legal processes, including those in the Commonwealth of Pennsylvania.
We do not sell or rent your personal information to third parties.

5. Cookies and Tracking Technologies
We use cookies and other tracking technologies to enhance your experience on our website, such as remembering your preferences and providing personalized content. You can control cookies through your browser settings.

6. Data Security
We take reasonable measures to protect your personal information from unauthorized access, loss, or misuse. However, no system can guarantee complete security. We follow industry standards and applicable state laws regarding data protection.

7. Your Rights
You have the right to:
Access, update, or delete your personal information.
Opt out of marketing communications at any time.
Request restrictions on the processing of your data.
To exercise any of these rights, please contact us at the email address provided below.

8. Children’s Privacy
Our services are not intended for children under the age of 13, and we do not knowingly collect personal information from children. If we learn that we have collected personal information from a child under 13, we will take steps to delete that information.

9. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the updated policy on our website with the new effective date.

10. Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at:

Residential Technological Solutions, LLC
inquiry@resitechsolutions.com
4431 Main St
P.O. Box 4619
Philadelphia, PA 19127-9998
(484) 271-0487